5 SOUTH KOREAN CRYPTO EXCHANGES TAKE ON NEW RESPONSIBILITY FOR USER LOSSES

Last updated: June 19, 2025, 20:17 | Written by: Vitalik Buterin

5 South Korean Crypto Exchanges Take On New Responsibility For User Losses
5 South Korean Crypto Exchanges Take On New Responsibility For User Losses

The cryptocurrency landscape in South Korea is undergoing a significant shift. At the same time, many South Korean exchanges were reporting gross losses for 2025 as the cryptocurrency bear market took hold, with data showing only Upbit making a profit. Coinnest, anotherImagine waking up one morning to discover your digital assets have vanished due to a cyberattack on your chosen exchange.Historically, South Korean crypto exchanges had the *option* to refund those lost funds, a practice often dictated by goodwill rather than legal obligation.Now, that's changing. Five cryptocurrency exchanges in South Korea have increased their liability to users in line with demands from regulators. Local English-language news outlet The Korea Herald reported the news onIn a move driven by regulatory pressure and a desire to protect investors, five major South Korean cryptocurrency exchanges, including prominent players like Bithumb, are stepping up and taking on a new level of responsibility. The new legislation was partly prompted by the 2025 collapse of Luna and TerraUSD tokens, created by South Korean entrepreneur Do Kwon, which resulted in over $40 billion in losses. While the law aims to protect investors, it may increase operational costs for exchanges like Upbit, one of the world s top crypto trading platforms.These exchanges have revised their terms of service, committing to be liable for user losses resulting from cyberattacks and security breaches. This situation may increase the number of subscribers struggling to reclaim their investments. The exchanges include Oasis, holding 16.2 billion won ($11.7m), Flata Exchange, with 14.35 billion won ($10.4m) and Btrade with 80 million won $58k). South Korea s Regulatory Push May Force More Crypto Exchanges to Halt OperationsThis monumental decision follows the dramatic market events of 2025 and the infamous collapse of Luna and TerraUSD, tokens that inflicted devastating losses on investors worldwide, and is set to reshape the dynamics of the Korean crypto market, potentially raising operational costs and possibly forcing smaller exchanges to consolidate or cease operations. According to Yonhap News Agency, five South Korean crypto exchanges will be held responsible for user losses. This is according to reports by Korea Herald. Facebook Instagram Telegram Twitter YoutubeWhat does this mean for you, the crypto user?Let's dive deep into the implications of this groundbreaking development.

Increased Accountability for South Korean Crypto Platforms

The core of this change revolves around increased accountability. Five cryptocurrency exchanges in South Korea including Bithumb have changed their terms of service to state they will be liable for user losses after a cyber attackPreviously, Korean crypto exchanges operated in a gray area regarding liability for user losses resulting from security breaches. In the past, S. Korean cryptocurrency exchanges had a choice to refund or not to refund funds lost by users in a hack. Although most of the exchanges which suffered a security breach in the past compensated their users for lost funds, compensation was not engraved in their terms and conditions.While many exchanges voluntarily compensated users after hacks, this wasn't a guaranteed right enshrined in their terms and conditions.Now, five exchanges are formalizing this commitment.The impact of this shift can't be overstated.

This move towards greater responsibility is a direct response to growing concerns about investor protection, especially following significant market events that left many users financially vulnerable.The revised terms of service are designed to provide a safety net, ensuring that users are not left completely helpless when exchanges fall victim to cyberattacks.

Driving Forces Behind the Regulatory Changes

What led to this significant change?Several factors converged to create the current regulatory climate.

  • The Luna/TerraUSD Collapse: The catastrophic implosion of Do Kwon's Luna and TerraUSD in 2025, which resulted in over $40 billion in losses globally, served as a major catalyst.The scale of the devastation highlighted the vulnerability of crypto investors and the urgent need for stronger consumer protection measures.
  • Regulatory Pressure: South Korean regulators have been actively pushing for stricter oversight of the cryptocurrency industry, recognizing the potential risks associated with digital assets.This increased pressure has motivated exchanges to proactively address these concerns.
  • Investor Demand: Crypto users themselves have been demanding greater security and accountability from exchanges, voicing their concerns through various channels and advocating for regulatory reforms.

The combination of these factors has created a perfect storm, forcing crypto exchanges to rethink their responsibilities and prioritize investor protection.

Which Exchanges are Stepping Up?

While the exact names of all five exchanges haven't been explicitly stated in all reports, the included exchanges are notable within the Korean crypto space.Bithumb, a major player, is known to be one of the five.Knowing which exchanges are adopting these changes is important for making informed decisions about where you store and trade your cryptocurrency.

The other exchanges named are:

  • Oasis
  • Flata Exchange
  • Btrade

Confirming with each specific exchange is always recommended to ensure you have the latest details on their updated terms and conditions.

What Does This Mean for Crypto Users?

For the average crypto user in South Korea, this news is overwhelmingly positive.Here's a breakdown of the key benefits:

  • Increased Security: Knowing that exchanges are liable for losses resulting from cyberattacks incentivizes them to invest more heavily in security measures, reducing the overall risk of breaches.
  • Greater Peace of Mind: Users can trade and store their cryptocurrency with greater confidence, knowing that they have some recourse in the event of a security incident.
  • Fairer Compensation: If a security breach does occur, users are more likely to receive fair compensation for their losses, rather than being left to absorb the financial impact on their own.

However, it's important to remember that this doesn't eliminate all risks associated with cryptocurrency trading.Users should still practice good security habits, such as using strong passwords, enabling two-factor authentication, and being wary of phishing scams.

Potential Challenges and Drawbacks

While the move towards greater accountability is generally positive, it also presents some potential challenges:

  • Increased Operational Costs: Implementing robust security measures and setting aside funds to cover potential losses will inevitably increase operational costs for exchanges.
  • Potential for Higher Fees: Exchanges may pass some of these increased costs onto users in the form of higher trading fees or other charges.
  • Market Consolidation: Smaller exchanges that struggle to meet the new regulatory requirements and bear the increased financial burden may be forced to shut down or merge with larger players, leading to market consolidation.

Ultimately, the long-term impact of these changes will depend on how exchanges adapt to the new regulatory landscape and how regulators continue to refine their oversight of the cryptocurrency industry.

The Impact on Smaller Exchanges

The financial burden of increased security measures and potential compensation payouts could disproportionately affect smaller exchanges, potentially leading to a decrease in competition within the South Korean crypto market.The already challenging market conditions, with many exchanges reporting losses during the 2025 bear market (Upbit being a notable exception), exacerbate this risk.

The increased regulations may force some smaller exchanges to halt operations, consolidate with larger entities, or adapt their business models significantly.This could result in fewer choices for investors and potentially higher fees as the remaining exchanges compete for market share.The situation also underscores the importance of due diligence when selecting a crypto exchange, particularly for those prioritizing the stability and long-term viability of the platform.

Security Measures Exchanges Might Implement

To mitigate the risk of cyberattacks and reduce their liability for user losses, exchanges will likely need to implement a range of enhanced security measures.These could include:

  • Advanced Encryption: Strengthening encryption protocols to protect sensitive data both in transit and at rest.
  • Multi-Factor Authentication (MFA): Requiring users to verify their identity through multiple channels, such as passwords, SMS codes, or biometric authentication.
  • Cold Storage: Storing a significant portion of cryptocurrency holdings offline in cold storage wallets, which are less vulnerable to hacking.
  • Regular Security Audits: Conducting regular security audits by independent third-party firms to identify and address vulnerabilities.
  • Intrusion Detection and Prevention Systems: Implementing systems to detect and prevent unauthorized access to exchange infrastructure.
  • Cybersecurity Insurance: Obtaining cybersecurity insurance to cover potential losses resulting from cyberattacks.

These measures, while costly, are essential for maintaining user trust and ensuring the long-term sustainability of the cryptocurrency industry.

How Users Can Protect Themselves

While exchanges are taking steps to improve security and accountability, users also have a responsibility to protect their own assets.Here are some actionable tips:

  1. Choose Reputable Exchanges: Opt for established exchanges with a proven track record of security and compliance.Research the exchange's security measures and read reviews from other users.
  2. Use Strong Passwords: Create strong, unique passwords for your exchange accounts and avoid reusing passwords across multiple platforms.
  3. Enable Two-Factor Authentication (2FA): Always enable 2FA to add an extra layer of security to your accounts.
  4. Store Cryptocurrency in Cold Storage: Consider storing a significant portion of your cryptocurrency holdings in a cold storage wallet, especially for long-term investments.
  5. Be Wary of Phishing Scams: Be cautious of suspicious emails, messages, or websites that ask for your personal information or login credentials.Always verify the authenticity of any communication before clicking on links or providing sensitive data.
  6. Keep Your Software Updated: Regularly update your operating system, web browser, and other software to patch security vulnerabilities.
  7. Diversify Your Holdings: Don't put all your eggs in one basket.Diversify your cryptocurrency holdings across multiple exchanges and wallets to reduce your overall risk.

By taking these precautions, you can significantly reduce your risk of becoming a victim of cyberattacks and protect your hard-earned cryptocurrency.

Looking Ahead: The Future of Crypto Regulation in South Korea

The recent changes in South Korea are likely just the beginning of a broader trend towards greater regulation of the cryptocurrency industry.As digital assets become more mainstream, governments around the world are grappling with how to balance innovation with consumer protection.

We can expect to see further regulatory developments in South Korea, including:

  • Licensing Requirements: Stricter licensing requirements for cryptocurrency exchanges and other service providers.
  • Anti-Money Laundering (AML) Regulations: Enhanced AML regulations to prevent the use of cryptocurrency for illicit activities.
  • Tax Reporting Requirements: Clearer tax reporting requirements for cryptocurrency transactions.
  • Investor Education Initiatives: Government-sponsored investor education initiatives to help consumers understand the risks and opportunities associated with cryptocurrency.

These regulations are intended to create a more stable and secure environment for cryptocurrency trading, but they could also lead to higher costs and reduced innovation.The key will be to strike a balance that fosters responsible growth while protecting consumers from harm.

What are the Financial Implications of the New Legislation?

The new legislation mandating exchanges to cover user losses will undoubtedly have significant financial implications for these companies.Exchanges need to allocate funds to cover potential compensations, leading to an increase in operational expenses.Examples like Oasis holding 16.2 billion won ($11.7m), Flata Exchange with 14.35 billion won ($10.4m), and Btrade with 80 million won ($58k) offer a glimpse into the varying scales of financial preparedness among exchanges.Smaller exchanges may find it challenging to meet these new financial demands.

These additional costs could lead exchanges to increase trading fees or reduce the range of services offered to customers.In the long term, it could also accelerate the consolidation of the market, with smaller players being acquired by larger ones or exiting the industry altogether.

Questions and Answers About the New Regulations

Q: What happens if an exchange can't afford to cover user losses after a hack?

A: This is a critical question, and the exact mechanism for handling such a scenario is still evolving.Regulators will likely need to establish frameworks for insolvency and user compensation in such cases.Cybersecurity insurance may play a role, but its availability and coverage limits within the crypto space are still developing.Users should carefully consider the financial stability of any exchange they choose to use.

Q: Will all South Korean crypto exchanges be required to adopt these new terms of service?

A: While only five exchanges have adopted the new terms initially, it's likely that regulators will push for broader adoption across the industry to ensure consistent investor protection.The move by these initial five sets a precedent that others will likely follow, whether voluntarily or through regulatory mandate.

Q: How will user losses be assessed and compensated?

A: The specific process for assessing and compensating user losses will likely be defined in the revised terms of service of each exchange.This will likely involve a review of the circumstances of the breach, an assessment of the affected user accounts, and a determination of the compensation amount based on the value of the lost assets at the time of the incident.Clear and transparent procedures will be essential for maintaining user trust.

Q: Does this cover all types of losses, or just those from cyberattacks?

A: The current reports focus on losses resulting from cyberattacks and security breaches.It's important to distinguish these from losses due to market volatility or trading decisions.The regulations are aimed at protecting users from failures of the exchange's security infrastructure, not from the inherent risks of crypto trading.

Conclusion: A New Era for Crypto in South Korea

The decision by 5 South Korean crypto exchanges to take on new responsibility for user losses marks a pivotal moment in the evolution of the cryptocurrency industry.It signals a growing recognition of the need for greater investor protection and accountability, particularly in the wake of high-profile market events that have caused significant financial harm.While challenges and drawbacks remain, the long-term benefits of this shift are likely to outweigh the costs.Users can now trade and store their cryptocurrency with greater confidence, knowing that exchanges are more invested in safeguarding their assets.The key takeaways are increased security for users, potential higher operational costs for exchanges, and possible consolidation in the market.As South Korea continues to refine its regulatory framework, we can expect to see further developments that shape the future of crypto in the country and potentially serve as a model for other jurisdictions around the world.It's essential to stay informed and adapt to the evolving landscape to navigate the exciting yet complex world of digital assets responsibly.Always remember to do your own research and consider your risk tolerance before investing in cryptocurrency.

Vitalik Buterin can be reached at [email protected].

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